Policies

Enrolments

If you are enrolling for the first time please complete this online enrolment form (link to form). Please select your preferred lesson time and we will get back to you within 2 days to confirm your selection.

Current students enrolled in Titan Tennis lessons will be given priority for the next term. All participants are automatically re-enrolled for the following term – in the same class on the same day at the same time (unless advised differently). However, to confirm the enrolment, payment must be made by the due date. If you do not wish to continue lessons, please let us know as soon as possible.

PLEASE NOTE: If payment is not received by the due date, your place in the program may be lost. If you have difficulty with payment, then please contact us to discuss this.

  • Bank Transfer (direct deposit)
    Account Name: Titan Tennis
    Bank Name: Bankwest
    BSB: 306-070 Account No: 0715006
    Please enter the participants full name in the description field.
  • Cheque
    Made payable to Titan Tennis
    re-enrolling clients can pass it to their coach in an envelope with their name on it before the re-enrolment date.
  • Cash

 

Important Information:

  • Once payment has been received your place will be confirmed in the program. Your selected spot will be held for you, so if you require a change of day or time for the next term, please let Titan Tennis know prior to the payment due date.
  • If after you have made payment and you need to change days or times please contact Titan Tennis immediately. We will do whatever possible to order provigil
    try and accommodate your preferred options, however should all classes be full and no one wished to make a change, then you must remain with the original day and time

Should Titan Tennis Coaches feel a participant would benefit from moving to a different level, then they will be contacted to discuss the options. Ability is the main motive for group change rather than age.

Terms and Conditions

Parents are welcomed to watch. However, we do ask that parents do not enter the court unless requested by the coach. Titan Tennis feels that it is extremely important that only positive reinforcement is used at all times by players and spectators.

If it is raining or looks like it is going to rain, please call Titan Tennis on 0400963351 to find out if your program is going ahead. An official decision is made;

  • 30 minutes before coaching programs including schools coaching
  • 60 minutes before squad programs.

In the event of a lesson being washed out, please book into one of the make up lessons at Titan Tennis.

If you are owed a makeup lesson due to a wet weather or public holiday, please call Titan Tennis to book your spot. Please note that Titan Tennis reserves the right to make available make-up days at their discretion.

For casual absences, we will try and fit you into another class at the same level. However this is dependent on available spaces and a make up lesson cannot be guaranteed.

All classes cancelled by Titan Tennis will be made up at a time mutually agreed between the parties.

Private lessons require a minimum cancellation period of 24 hours – Cancellation within this 24 period or a failure to show for a private lesson will result in the full lesson being charged. Please remember that our coaches’ time is valuable.

All refund requests will be reviewed on a case by case basis. Titan Tennis reserves the right to issue account credits to a customer account in lieu of a cash refund.
Students who are injured and unable to participate in sport will receive a credit for their missed sessions. Credits must be used the following tennis term. Alternatively the remaining sessions can be transferred to a family member or friend. All injuries must be accompanied with a valid medical certificate.

Titan Tennis takes privacy extremely seriously. We will only store information relevant for coaching and billing purposes and this is only accessible by the director and administration staff. We will never share your private information with a third party or advertising agency.

Contact Us

“I would highly recommend Ali as a tennis coach”.

I started playing tennis 3 years ago at the local tennis club ladies morning. Prior to that I had never had a lesson and had probably only picked up a racquet half a dozen times. I engaged Ali for private lessons soon after meeting him as I really liked the way he coached.

Ali uses positive reinforcements throughout lessons. He lets you know when your technique is incorrect. This improved my tennis incredibly in a short period of time. This was something I had not experienced before with other coaches.

Lessons were always positive and fun and at a level of tennis I was capable of. Ali always pushed to the next level to help improve my tennis. I eventually reached my goal and played pennants last summer and at season end was awarded MVP for my division.

I am so appreciative to Ali for my tennis journey thus far, thanks Ali!

Annie O’Keeffe
MVP PGTC, Division 11